Privacy Policy
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the Program or access the Site. BY DOWNLOADING, REGISTERING WITH, OR USING THE PROGRAM OR ACCESSING THE SITE, YOU ARE ACCEPTING THIS PRIVACY POLICY AND AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. This policy may change from time to time (see Section XI for more information on changes to the policy).
Skybridge Technology Solutions LLC (“Skybridge,” “Company,” “we,” or “us”) is committed to providing clear and concise information regarding our privacy policies and practices. This Privacy Statement describes how Skybridge and its subsidiaries collect, use, and disclose certain personal information in the course of providing our services. By accessing our websites (www.skybridgetechsolutions.com and www.mycondocompliance.com) (“Website”) or when you purchase, download, install, register with, access, or use the My Condo Compliance platform (the “Program”) or utilize any of our services, you consent to the information collection and handling practices outlined in this statement.
Users are:
(i) the condominiums, co-op, or homeowner associations and property managers or property management companies that have a Program and/or Site account (“Client”);
(ii) any licensed professional, including but not limited to engineers and architects, that opts in to use the Site and Program (“Participant”); and
(iii) any third party (other than a Participant) with an account created by the Client or Participant (“Third-Party Users”).
You understand that for the use of the Site and Program, the Client has also entered into a separate Software Subscription License Agreement which governs certain aspects of the relationship between Skybridge and the Client and which may affect the Participants’ and Users’ relation with the Client, their privacy, and their use of the Program and Site.
This policy applies to information we collect via the Program, the Site, through email, text, and other electronic communications sent through or in connection with the Program and Site. This may include:
Information you provide to us directly.
Information we gather automatically when you use the Program, the Site, or any of our other services.
Information we gather based on surveys conducted through the Program, the Site, or any of our other services.
This policy DOES NOT apply to information that:
We collect offline or on any other companies’ apps or websites, including websites you may access through the Program or Site.
You provide to or is collected by any third party. These other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
1. Services and Scope
Skybridge provides a comprehensive database and compliance management software solution designed to simplify regulatory obligations while minimizing risk and liability. In addition, the Program includes an integrated marketplace feature where Clients can find and connect with various licensed professionals. As a service provider, Skybridge does not control any of the personal information we process on behalf of our Clients or Participants. Our Clients collect and control all such personal information, and Skybridge is required to provide our products and services in accordance with Clients’ contractual provisions and instructions regarding data collection, privacy, processing, and security.
Our Clients may administer Program access for their employee end users. This administration may include control over end user account access and functionality, as well as access and monitoring of end user data and activity. Skybridge is not responsible for the privacy or security practices of our Clients, and this Privacy Statement is not intended to cover those Client practices. Furthermore, this Privacy Statement does not apply to the privacy or security practices of any third party.
2. Information Collection
Skybridge’s services involve the collection and processing of personal information for business purposes. This includes Client resident and prospect information (either provided by Clients to Skybridge or collected directly from residents by Skybridge acting on behalf of Clients) and Client employee information (collected by Skybridge to establish user account access to the Program). The personal information collected may include the following:
Contact Information & Identification: name, address, telephone number, email address, and emergency contact information.
Financial Account Information: bank account, credit/debit card, and insurance policy/surety bond information.
Property Ledger Information and Documents: reserve studies, milestone inspections, engineering reports, utility consumption/expense, property notices and communications, financial data, and other Client-generated content related to property management and compliance.
Information that is about you but does not identify you individually, such as survey responses.
3. Information Use
The personal information collected by Skybridge is used for a variety of purposes, including:
To fulfill the purpose for which the information was collected.
To process service requests, transactions, and payments.
To distribute communications and legally required notices via phone, email, and SMS text.
To maintain compliance with federal and state laws related to software-as-a-service.
4. Information Sharing & Disclosure
Skybridge may disclose and sell aggregated, anonymized information about Users, that does not identify any individual or device, without restriction. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may share information that is already publicly available.
5. Cookies, Web Beacons, and Other Technologies – Do Not Track
Skybridge may use cookies and similar technologies for purposes of improving user experience, account security, and customization.
6. Data Security
Skybridge maintains appropriate security measures to protect personal data. However, no security program is 100% secure.
7. Accessing and Updating Personal Information
You may access or update your personal information by contacting Skybridge. We will retain personal information as long as needed for business purposes.
8. Privacy Statement Changes
Skybridge reserves the right to amend this privacy statement at its discretion.
Contact Us: If you have any questions, contact us at info@skybridgetechsolutions.com.